FAQ

What is does dyed-to-order mean?

Baby Cat Yarns is a dyed-to-order yarn service! 
Simply put, we are the paint on the palette for fiber artists.

We do not keep a limited run of pre-dyed yarn on our shelves, just waiting to be sold...

Instead we have a variety of bare yarns that can be dyed any color in any quantity just for you. 

This means no waiting around for big shop updates or facing the frustration of your colorway being out of stock when you are halfway through a project.

Simply shop any of our 160 colorways available to you at all times on all 11 permanent shop bases, and wait for the goodness in the mail!

What's your turn around time?

Orders usually ship around week after being placed. If you're lucky, it will ship in 4 days, if we are booked it could be around 7-10 days. As much as possible we work through a "first order in, first order" out rhythm. If it's outside of that window, it's an anomaly and we are working hard to get your yarn in the mail as soon as possible. 

Remember, dyed-to-order means you get more options, even if the turn around time takes a touch longer. 

What kind of dyes and soaps do you use?

At Baby Cat Yarns we dye exclusively with Acid Dyes on Protein Fibers.

That means wool, silk, alpaca, mohair, and nylon. We mordant with kitchen grade citric acid and wash with scent-free soap. Yarns are stored with natural cedar and lavender sachets. All materials used are ones that we personally find to be gentle and low impact. 

We guarantee light-fastness and wash-fastness when laundered appropriately. 

Ok, How do I launder this yarn? 

Simple.
Hand-wash gently, press out water, and dry flat, blocking to preference.

Do use: warm water (not hot)
              a touch of wool-safe soap (I use a dash of scent free dish soap)
              color catcher sheets if you are using a high-saturation color

Don't: agitate aggressively
            run water on garments
            bleach
            machine dry
            iron

Really, just treat it like the precious wool it is-- gently.
Some light color letting in the first couple washes is normal. We assure you your fiber is mordanted well and should be light and wash fast!

How do I get the most even all-over color in my garment?

We always recommend that you alternate skeins row-by-row for multiple-skein garments.

This is small-batched dyed fiber, and even through it is dyed-to-order, the best way to ensure even all-over color is by alternating skeins. This way any tonality, no matter how subtle, is evenly distributed throughout. This will help avoid unwanted/distracting pooling in your garment and give you a FO you are gonna looooove <3

Will my yarn be the exact color it is on my computer or phone?

Monitors vary little by little. All my yarn is photographed in a light box with a neutral grey background, hoping you give you the most accurate reading possible. I use my very discretionary, dyers-eye to make sure photos match what I'm seeing in real life. I've done my absolute best to show accurate rending of every single colorway. I recommend turning the brightness on your screen up all the way.

If you wanna see more views of each colorway in varied lighting situations, hop over to @baby.cat.yarns on IG to see more photos!

Oh yikes! Something is wrong with my order. What do I do??

No sweat, babes! Drop us an email at babycatyarns@gmail.com and we will get ya taken care of.
We can't take responsibility for problems with UPS/USPS/Lost or stolen packages-- but any issues with your yarn I am happy to help resolve!

I'm a Local Yarn Shop, do you wholesale?

You bet I do! Drop me an email in the contact tab and we can dream up a palette and select a base fitting for your customers trends.

Aww shit. I ran out of yarn before the end of my project. Can you dye more? Will it match?

Hate when that happens. Go order another skein! We'll dye it up and get it to ya, but it will be a different dye lot. Leave a few rounds of your first dye lot, and alternate rows until the new dye lot is introduced. 

This is the one down side of small batch dyeing, but we also believe it points to the hands of the makers! We measure all my recipes down to 1/64th of a teaspoon of dye or even as little as a 1/2 ml of stock-- so it's as consistent as we can make possible at this scale. 

Wanna avoid this bummer of a moment? Check yardage before ordering, and round up to the nearest skein. Also check gauge so you aren't caught off guard. It happens to the best of us, really.  

If you ran out of a retired colorway, drop us a DM and we would be happy to dye it up for you to finish your project. No Fear. 

No Speckles?

No speckles. lol

No Variegated?

No variegated. lol

Only Semisolids?

Semisolids forever and ever!

Even, curated, refined color is my drink of choice, and its my personal mission to make it yours too <3